IT Support in Dubai
Our Professional IT Consultants are experts in their field and will analyse your existing IT systems to identify your IT issues and design and implement new solutions using advanced technology.
Are You Looking for Best IT Support in Dubai?
Leading providers of IT Support in Dubai based in Downtown. Business Bay Since 2018, we have provided IT Support Services to businesses across the UAE. Our Dubai IT Support clients vary in size from well-known national chains to a wide variety of small to medium-sized businesses across a wide range of Unite Arab Emirates. Mignet is also one of the few Microsoft partners in Dubai holding seven core Microsoft accreditations. Alongside our Microsoft accreditations, we hold other vendor certifications such as Sophos and Cisco, three ISO certifications and we have won some impressive industry awards.
key Services
Comprehensive IT Solutions Tailored for Your Business with AI
Why our IT services and support are the Best?
key features
At Mignet, we are extremely proud that in a decade of trading to journey, we have never lost a client through poor service or cost. This could be because when it comes to IT support packages we start where others stop.
We cover all
Our all packages are so comprehensive because it matters greatly to us that every customer is well looked after. So, we also offer customized upgrades to ensure that your specific requirements are catered for.
We know you
By getting to know your business inside out, our dedicated teams can offer strategic advice on which package is best suited to you, leaving you to focus on running your business.
We are you
We can become your fully managed IT Department and cloud services provider and work with you to ensure the return from your technology investment is maximized.
Testimonial
Special shout out to Anjali and Praveen
Dubai’s leading IT Support Company
key features
Mignet provides a range of flexible IT Support contracts to support your business needs whether you are working from the office or your entire workforce is now working remotely outside of normal office hours.
Customer Service Excellence
We pride ourselves on our customer service; our consistently high support service levels are reflected in our live google reviews which gained us as the best service provider. This demonstrates our performance and credibility as the leading IT service company in Dubai.
What IT Support solutions do we offer?
By getting to know your business inside out, our dedicated teams can offer strategic advice on which package is best suited to you, leaving you to focus on running your business.
Fast Ticket Response Times
As a top IT Company in Dubai, we totally understand that customers want their support tickets resolved as quickly as possible with minimal impact on their business. That said, speed is one of the most important KPIs of any IT Support provider, which is why our Service Desk averages answering all support calls in under 1 minute. This sets our support service apart from other IT Support providers who simply do not have the Service Desk resources to provide this timeframe.
Best IT service desk
The IT service desk is responsible for addressing any technical issues that arise within an organization. This may include setting up hardware and software, troubleshooting any hardware or software problems, advising users on security updates, and repairing or upgrading equipment when necessary. Mignet it support specialist responds quickly and efficiently to these issues, and keep operations running smoothly.
asked questions
guide to find the right Branding agency in Dubai
A Managed IT Service Provider (MSP) is a company that remotely / physically manages a customer’s IT infrastructure and/or end-user systems. Mignet is proud to offer a hybrid approach to IT Support delivery which ensure lightning fast response times in conjunction with regular onsite scheduled preventative maintenance.
Mignet is an IT Support & Managed Services Provider headquartered in Dubai, UAE. Experience in serving the IT needs of small & mid-sized businesses across the UAE.
- 2 Minute Average Initial Response Time
- 15 Minute Average Response Time
- 1 Hour Average Resolution Time
Our Business IT Support solutions in Dubai provide a wealth of benefits. Standard IT Support cover is available 9.00 am – 6.00 pm Sunday to Thursday, however, our contract hours are flexible and the Service Desk is equipped to provide extended service hours. 24/7 cover for those customers who require higher levels of support. We can also customise an IT support plan based on your business needs and budget. Reach out to us to learn more.
We offer the best IT support all over the United Arab Emirates. While our dedicated remote support teams are tasked with responding to and resolving tickets as quickly as possible, we also have a full team of experienced onsite engineers that will visit your office both on-demand and as a scheduled regular preventative maintenance plan.
IT support is crucial for businesses in Dubai to ensure smooth and efficient operations, minimize downtime, protect against cybersecurity threats, and maintain up-to-date technology. Reliable IT support helps businesses stay competitive and focus on their core activities.
Yes, Mignet Technologies offers customized IT support plans tailored to meet the specific needs of businesses in Dubai. We understand that each business is unique, and we work closely with our clients to develop personalized solutions that align with their goals and budget.
Absolutely! Mignet Technologies specializes in IT infrastructure upgrades in Dubai. Whether you need to upgrade your hardware, software, network, or security systems, our experienced team can provide expert guidance and support to ensure a seamless transition.
Yes, Mignet Technologies provides remote IT support services in Dubai. Our remote support capabilities allow us to diagnose and resolve issues quickly without the need for an on-site visit, saving you time and reducing downtime.
Mignet Technologies stands out from other IT support providers in Dubai due to our commitment to excellence, personalized service, and 24/7 availability. Our highly skilled and certified professionals are dedicated to delivering top-notch IT support tailored to the specific needs of your business.
