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Frequently Asked Questions
Ask us how we can help you reduce costs, reduce risks & boost productivity with our IT Support in Dubai.
A Managed IT Service Provider (MSP) is a company that remotely / physically manages a customer’s IT infrastructure and/or end-user systems. Mignet is proud to offer a hybrid approach to IT Support delivery which ensure lightning fast response times in conjunction with regular onsite scheduled preventative maintenance.
- 2 Minute Average Initial Response Time
- 15 Minute Average Response Time
- 1 Hour Average Resolution Time
Our Business IT Support solutions in Dubai provide a wealth of benefits. Standard IT Support cover is available 9.00 am – 6.00 pm Sunday to Thursday, however, our contract hours are flexible and the Service Desk is equipped to provide extended service hours. 24/7 cover for those customers who require higher levels of support. We can also customise an IT support plan based on your business needs and budget. Reach out to us to learn more.
We offer the best IT support all over the United Arab Emirates. While our dedicated remote support teams are tasked with responding to and resolving tickets as quickly as possible, we also have a full team of experienced onsite engineers that will visit your office both on-demand and as a scheduled regular preventative maintenance plan.