IT Support in Dubai
Our Professional IT Consultants are experts in their field and will analyse your existing IT systems to identify your IT issues and design and implement new solutions using advanced technology.
IT Security Service Provider
We pride ourselves in delivering outstanding service levels by ensuring we have consistently fast response times of under 1 minute, and fix resolution rate and a large, highly skilled Service Desk.
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IT Support in Dubai.

Leading providers of IT Support in Dubai based in Downtown. business bay Since 2018, we have provided IT Support Services to businesses across the UAE. Our Dubai IT Support clients vary in size from well-known national chains to a wide variety of small to medium-sized businesses across a wide range of Unite Arab Emirates. Mignet is also one of the few Microsoft partners in Dubai who hold seven of the core Microsoft accreditations. Alongside our Microsoft accreditations, we hold other vendor certifications such as Sophos and Cisco, three ISO certifications and we have won some impressive industry awards.

    Why our it services and support are the Best?

    At Mignet, we are extremely proud that in a decade of trading to journey, we have never lost a client through poor service or cost. This could be because when it comes to IT support packages we start where others stop.

    We cover all

    Our all packages are so comprehensive because it matters greatly to us that every customer is well looked after. So, we also offer customized upgrades to ensure that your specific requirements are catered for.

    We know you

    By getting to know your business inside out, our dedicated teams can offer strategic advice on which package is best suited to you, leaving you to focus on running your business.

    We are you

    We can become your fully managed IT Department and cloud services provider and work with you to ensure the return from your technology investment is maximized.

    What Our Clients Say About Us

    Minhaaj HussainMinhaaj Hussain
    09:53 15 Aug 22
    They have fantastic support for the employees and company. They are available day and night to sort out any issues. Mr. Praveen form their support is amazing at what he does.
    14:46 05 Aug 22
    I have had very good experience in creation of website for my company with Mr Imthiyas . He understood all the requirements and did a very good job of creating the website according to our needs. He is very prompt and reliable.
    Athulya SunilAthulya Sunil
    09:54 26 Oct 21
    I love the service my company has received with Mignet. They are quick to respond to our needs and are always very kind and helpful. Recently a technician (Shahim) was assisting us and he treated the situation as if it was his own personal situation and he was determined to resolve the issue and in a timely fashion. I appreciate the great people working for their company and the great service they provide. 5 star!
    Emma WhittallEmma Whittall
    09:25 14 Feb 21
    I cannot speak highly enough of Mignet. We have just renewed our annual contract for the 3rd year and are highly satisfied with their service. The team are professional, efficient and very knowledgeable. I would absolutely recommend Mignet to any company looking for a 5 star service.
    Noxious JAZZNoxious JAZZ
    12:01 21 Jan 21
    The technical team is complemented by an equally strong management team. It is a platform reimagining enterprise customer service to deliver standout experiences. My experience with Mignet has been prolific and very professional. Beyond doubt this is one of the best IT solution to opt.

    Dubai’s leading IT Support Company

    Mignet provides a range of flexible IT Support contracts to support your business needs whether you are working from the office or your entire workforce is now working remotely outside of normal office hours.

    Customer Service Excellence

    We pride ourselves on our customer service; our consistently high support service levels are reflected in our live google reviews which gained us as the best service provider. This demonstrates our performance and credibility as the leading IT service company in Dubai.

    What IT Support solutions do we offer?

    By getting to know your business inside out, our dedicated teams can offer strategic advice on which package is best suited to you, leaving you to focus on running your business.

    Fast Ticket Response Times

    As a top IT Company in Dubai, we totally understand that customers want their support tickets resolved as quickly as possible with minimal impact on their business. That said, speed is one of the most important KPIs of any IT Support provider, which is why our Service Desk averages answering all support calls in under 1 minute. This sets our support service apart from other IT Support providers who simply do not have the Service Desk resources to provide this timeframe.

    Best IT service desk

    The IT service desk is responsible for addressing any technical issues that arise within an organization. This may include setting up hardware and software, troubleshooting any hardware or software problems, advising users on security updates, and repairing or upgrading equipment when necessary. Mignet it support specialist responds quickly and efficiently to these issues, and keep operations running smoothly.

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    Frequently Asked Questions

    Ask us how we can help you reduce costs, reduce risks & boost productivity with our IT Support in Dubai.

    A Managed IT Service Provider (MSP) is a company that remotely / physically manages a customer’s IT infrastructure and/or end-user systems. Mignet is proud to offer a hybrid approach to IT Support delivery which ensure lightning fast response times in conjunction with regular onsite scheduled preventative maintenance.

    Mignet is an IT Support & Managed Services Provider headquartered in Dubai, UAE. Experience in serving the IT needs of small & mid-sized businesses across the UAE.

    Mignet is also one of the only handful of Dubai IT support companies that have verified client testimonials & case studies.

    • 2 Minute Average Initial Response Time
    • 15 Minute Average Response Time
    • 1 Hour Average Resolution Time

    Our Business IT Support solutions in Dubai provide a wealth of benefits. Standard IT Support cover is available 9.00 am – 6.00 pm Sunday to Thursday, however, our contract hours are flexible and the Service Desk is equipped to provide extended service hours. 24/7 cover for those customers who require higher levels of support. We can also customise an IT support plan based on your business needs and budget. Reach out to us to learn more.

    We offer the best IT support all over the United Arab Emirates. While our dedicated remote support teams are tasked with responding to and resolving tickets as quickly as possible, we also have a full team of experienced onsite engineers that will visit your office both on-demand and as a scheduled regular preventative maintenance plan.

    IT Support in Dubai-UAE
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