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Unified Communications

Our Unified Communications Solutions help to improve collaboration, enhance the user experience, increase productivity and mobility.

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What We Offer

key features

We deliver results that meet your business needs

Video Conference Solutions

Video Conference Solutions helps to Stay connected and organized. Accomplish more together across work, school, and life.

Cloud Contact Center

Cloud Contact Center helps in a new era of remote working that helps to Interact with customers from virtually anywhere.

Collaboration Solutions

Collaboration tools enable organizations to connect, communicate, and collaborate securely and reliably.

IP Telephony

Architecting solutions to host microservices on the cloud: We are here to provide cloud solutions on hosting microservices with high reliability and best practices.

Contact Center solutions

Contact Center solutions offer improved customer service and increase customer satisfaction

AV Solutions

AV experts with years of experience in executing some of the most sophisticated Audio-Visual Projects in the United Arab Emirates.

Call Center solutions

Omni-Channel Call or Contact Center solutions designed for automation and efficient management of call centres, allowing real-time collaboration and improving productivity.

Call Recording solutions

Call Recording solutions to meet compliance, ensure quality and capture business insights

Call Billing Solutions

Web-based call billing and accounting software that monitors telephone costs providing single reporting & complete analysis of telephone calls for the organization.

Testimonial

Mignet Technologies
4.8
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Shijina Jalal
08:05 10 Dec 24
Best IT Support in Dubai
Leila KADIRI
07:23 25 Jun 24
Really professional company. Solution oriented and quick to support. Would definitely recommend.
Nadia
10:36 16 May 24
Highly professional team, satisfied.
amna sial
07:52 03 May 24
Mignet Technologies is fantastic! Their IT solutions are top-notch, and their team is incredibly knowledgeable and responsive. I especially appreciate their AMC services, which are excellent for ongoing support. Highly recommend them for any of your IT needs!
Hashir Khan
08:08 30 Apr 24
Mignet Technologies exceeded my expectations with their innovative solutions and top-notch service. Their team is highly skilled and attentive to clients' needs. From software development to IT support, they deliver results with precision and professionalism. Mignet Technologies is my trusted partner for all tech-related endeavors.
manoj perera
09:23 09 Jul 23
Mignet is our external service provider for the IT support. They are providing us exceptional service with high responsive rate. Specifically I should thank Anjali who is our relationship manager and providing us highly satisfactory service.
Muhammad Faizan Rehan
09:08 26 May 23
Mignet team has been exceptional in support. And goes and above and beyond in resolving any issues faced.
Special shout out to Anjali and Praveen

Cloud is today’s urgent business imperative

Cisco Unified Solutions

Cisco Unified Communications Manager (CUCM) is also known as Cisco Unified Call Manager (CUCM) and Cisco Call Manager (CCM). Cisco Unified Communications Manager Suite provides reliable, secure, scalable, and manageable call control and session management.

Collaboration Endpoints

Collaboration Endpoints (Video, IP Phones, Web, Mobile & Desktop clients): Collaboration Endpoints like Cisco IP Phones, Video Devices (Collaboration Room Systems) and Cisco WebEx & Jabber clients for Desktop & Mobile.

Contact Center

Cisco platforms provide contact/call centre representatives with the tools they need to deliver a top-quality customer experience. From intelligent call routing and omnichannel support to accurate reports and call recording.

Conferencing & Messaging

Conferencing and Messaging (Video & Web Conferencing): Cisco Meeting Server is an on-premises video, audio, and web conferencing solution that meets the collaboration needs of the modern workplace.

asked questions

FAQ on Mignet Unified Communications Solutions

Unified Communications (UC) integrates voice, video, messaging, conferencing, and collaboration tools into one seamless platform, helping businesses improve communication and productivity.

UC solutions provide:

  • Improved collaboration across teams and departments
  • Enhanced user experience through easy-to-use tools
  • Increased productivity with faster decision-making
  • Greater mobility by enabling remote work and on-the-go communication

Our UC solutions may include:
• VoIP telephony and IP PBX systems
• Video conferencing and online meetings
• Team messaging and collaboration tools
• Unified voicemail and call management
• Integration with Microsoft Teams, Zoom, or other platforms
• Mobile applications for remote workers

Yes. Mignet ensures seamless integration of UC with your existing IT infrastructure, CRM, ERP, or email systems to create a smooth communication environment.
Absolutely. We implement end-to-end encryption, secure access controls, and compliance measures to ensure safe and reliable communications.
Yes. With UC, employees can work from anywhere while staying connected through mobile apps, video conferencing, and cloud-based collaboration tools.