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IT AMC pricing guide for Dubai & the UAE

How UAE IT AMC pricing is built — per user, per device, what is included, typical ranges, and how to compare quotes without add-on surprises.

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Quick answer

UAE IT AMCs are usually priced per user and/or per managed device, bundling helpdesk, monitoring, patching and a quota of on-site hours. Security, Microsoft 365 admin and after-hours on-site are the usual extras. Mignet quotes within one hour after a short discovery — use the budget calculator for a directional number.

Key takeaways

Ask what is excluded — after-hours, projects, hardware
Per-user pricing favours laptop-heavy offices
Per-device pricing favours shops and warehouses
A cheap AMC with no security is not cheap

What drives the number

Seat count, server count, sites, whether you need 24/7, whether EDR/backup/M365 are in or out, and how far the engineer drives (Dubai vs Ras Al Khaimah). Projects (migrations, new offices) are quoted separately from the AMC.

How to compare two quotes

Line up SLA (first response, on-site), what’s monitored, backup testing cadence, security stack, and whether vCIO / QBR is included. Then price the residual risk of the cheaper one.

FAQ

Frequently Asked Questions

Can I get a number today?

Yes — use the budget calculator for a range, then request a formal quote. We respond within one business hour.

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IT AMC pricing guide for Dubai & the UAE — written and maintained by Mignet's own Dubai engineering team. Mignet is a UAE-headquartered managed IT provider: 900+ customers, certified Microsoft, AWS, Fortinet and Bitdefender engineers, and a 24/7 helpdesk covering Dubai, Sharjah, Abu Dhabi, DIFC and Qatar.

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