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IT AMC pricing guide for Dubai & the UAE
How UAE IT AMC pricing is built — per user, per device, what is included, typical ranges, and how to compare quotes without add-on surprises.
Quick answer
UAE IT AMCs are usually priced per user and/or per managed device, bundling helpdesk, monitoring, patching and a quota of on-site hours. Security, Microsoft 365 admin and after-hours on-site are the usual extras. Mignet quotes within one hour after a short discovery — use the budget calculator for a directional number.
Key takeaways
- Ask what is excluded — after-hours, projects, hardware
- Per-user pricing favours laptop-heavy offices
- Per-device pricing favours shops and warehouses
- A cheap AMC with no security is not cheap
What drives the number
Seat count, server count, sites, whether you need 24/7, whether EDR/backup/M365 are in or out, and how far the engineer drives (Dubai vs Ras Al Khaimah). Projects (migrations, new offices) are quoted separately from the AMC.
How to compare two quotes
Line up SLA (first response, on-site), what’s monitored, backup testing cadence, security stack, and whether vCIO / QBR is included. Then price the residual risk of the cheaper one.
FAQ
Frequently Asked Questions
Can I get a number today?
Yes — use the budget calculator for a range, then request a formal quote. We respond within one business hour.
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