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IT outsourcing cost in the UAE

What IT outsourcing really costs in Dubai — salaries, tools, overtime, cover — versus a managed AMC. A decision page for CFOs and GMs.

Quick answer

A single Dubai IT generalist fully loaded (salary, visa, insurance, tools, training) often exceeds a 40-user AMC that includes a team, after-hours and security tooling. Outsourcing cost is the AMC plus any retained coordinator — not “zero IT staff”.

Key takeaways

  • Load salary with visa, EOSB, insurance, laptop, training
  • Add EDR, backup, firewall licences you still buy in-house
  • Price night and leave cover
  • Use the calculator, then get a 1-hour quote

The hidden line items

Recruitment fees, notice periods, knowledge walking out the door, and the opportunity cost of a GM acting as backup IT. An AMC makes those costs explicit and transferable.

FAQ

Frequently Asked Questions

Is outsourcing always cheaper?

No. Very large estates with specialised OT may be cheaper in-house. For typical Dubai SMEs, the fully loaded comparison favours an AMC or hybrid.

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IT Outsourcing Cost in UAE | True Cost vs In-House | Mignet