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Sr. IT Engineer

(Posted Date: 12 May 2023).

Seeking a skilled Senior IT Engineer to deliver exceptional IT support and services. Onsite and remote assistance, optimizing client systems, diagnosing complex issues, and collaborating for efficient IT solutions. Join us and play a pivotal role in delivering top-notch support to our valued clients


    • Provide comprehensive onsite IT support to end-users at client locations in the UAE.
    • Provide strategic guidance and oversight in the planning, implementation, and management of IT
      systems and infrastructure.
    • Develop and maintain IT policies, procedures, and standards to ensure the security, integrity, and
      availability of systems and data.
      Oversee the installation, configuration, and maintenance of hardware, software, and network
    • Respond to technical assistance requests promptly, either in person, via phone, or through email.
    • Troubleshoot complex technical issues and provide advanced-level support and resolution.
    • Conduct regular system audits to ensure compliance with regulations and best practices.
    • Communicate technical information clearly and concisely to non-technical users
    • Follow the Service Level Agreement (SLA) guidelines for issue resolution based on severity.
    • Stay up-to-date with industry trends, emerging technologies, and best practices, and make
      recommendations for technology improvements.
    • Foster a collaborative and innovative team culture, promoting knowledge sharing and continuous

Requirements and skills

    • Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 2 years of experience in an onsite IT support role in the UAE.
    • Proficiency in Microsoft operating systems and applications. Familiarity with remote desktop applications and help desk software.
    • Excellent communication and customer service skills. Ability to prioritize and manage multiple tasks in a fast-paced environment.
    • Preferred knowledge of network protocols, hardware, and software.
    • Must possess a valid UAE driving license and reliable transportation.

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Telesales Executive

(Posted Date: 29 Dec 2022).

We are looking for an enthusiastic Telesales executive to help us in our overall marketing efforts. You will be an integral part of the development and execution of marketing plans to reach targets from brand awareness to product promotion.


  • Conducting market research to find answers about consumer requirements, habits and trends
  • Plan and execute initiatives to reach the target audience through appropriate channels (social media, e-mail, TV etc.)
  • Undertake individual tasks of a marketing plan as assigned
  • Responsible for collecting data of clients from available resources.
  • Generating clients and maintain good client relationship
  • Lead Generation
  • cold calling

Requirements and skills

  • Proven experience as tele caller or similar role
  • Thorough understanding of marketing elements and market research method
  • Solid computer skills, including MS Office, marketing software and applications
  • Well-organized and detail oriented
  • Exceptional communication and writing skills
  • BSc/BA in marketing, communications or equivalent

Job Type : Remote
Job Location : Kochi

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